Terms & Conditions
Effective Date: [05/08/2025]
Welcome to Moore N the Mood LLC. By accessing or using our website (www.moorenthemoodcleaning.com) and our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our site or booking a service.
1. Services
Moore N the Mood LLC provides residential and commercial cleaning services. All service details, including pricing, estimated duration, and service descriptions, are outlined on the website or discussed at the time of booking.
2. Booking and Payments
Appointments must be booked in advance. Payment is due at the time service is completed unless otherwise arranged. We accept major forms of payment, including cash (in person only), Venmo, or Cash App. Failure to provide accurate payment information may result in cancellation.
3. Cancellations and Refunds
We ask for at least 24 hours' notice for any cancellations or rescheduling. For full details, please refer to our Refund Policy. Refunds may be issued under certain conditions and at the discretion of Moore N the Mood LLC.
4. Client Responsibilities
Clients must ensure that their property is accessible and safe for our team. If entry is not possible at the scheduled time, the service may be canceled, and a fee may apply. Please secure valuables and inform us of any special instructions or areas of concern.
5. Service Guarantee
We strive to deliver quality service. If you are not satisfied, please contact us within 24 hours of your service so we can address the issue promptly. Redos or partial refunds may be offered at our discretion.
6. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
7. Limitation of Liability
Moore N the Mood LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability will not exceed the amount paid for the service.
8. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes are posted means you accept the new terms.
9. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
📧 moorenthemoodcleaning@gmail.com
📞 651-802-1983 or 651-508-3522